COVID-19 Delays

Last Updated: July 1, 2021

Thanks for using Blackship! We hope everyone is remaining healthy and safe during these turbulent times. To keep you up to date, we will be updating this article with known delays due to the current pandemic.  

Please check available shipping methods for your country on our shipping status page before ordering.

September, 10, 2020: EMS and Airmail shipments have begun to resume for some countries but long delays are still expected. Countries added to EMS include South Africa.

November, 27 2020: Japan Post has suspended EMS and airmail shipments to Canada. Please check more details here

April 14, 2021: Japan Post has suspended EMS and airmail shipments to Kazakhstan and Cambodia.

May 19, 2021: Japan Post has suspended seamail shipments to Canada.

June 1, 2021: Japan Post has added Tentative Extra Charge for EMS shipments to major countries in Europe. So you might notice a certain increase in the EMS shipping fee. Please more information here.

June 25, 2021: Blackship has enabled EMS to the US. Before the pandemic, EMS generally takes 3-5 days and ships with tracking. However, the Japan Post website presently mentions that pandemic-related shipping delays are expected. Please check more information here.

FedEx Delays

FedEx has ceased handling Economy shipments to many countries. We have launched FedEx International Priority which handles shipments to most countries.

FedEx is available for most countries.

DHL Delays

DHL has reported general delays of up to 4 additional business days to most countries with some services halted to Wuhan, India, and Libya. 

However, there may be delays with shipping DHL from our warehouse due to restricted working hours.

DHL is available for most countries.

Japan Post Delays

Japan Post has stopped all shipments to some countries. Before ordering, please be aware that we may not be able to ship out your package for some time, even if shipping is currently listed as available. We expect shipping availability to change daily.

To check available shipping methods for your country please see our shipping status page.
We expect that all shipments will take longer than usual to arrive, please allow an additional 1-4 weeks for delivery depending on your selected method.
Shipping to the US is heavily congested and long delays are expected. Items will not arrive during the normal estimated delivery window. 
Tracking will not update for long periods while your package waits to ship out of Japan. 

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