What does Blackship do with my verification documents?
Why Blackship is asking for your verification documents (ID, driver's license, etc.)?
According to Japanese law governing the "transfer of criminal proceeds", postal service companies like Blackship are expected to keep customer identification documents for 7 years.
References to Legal Requirements:
For more detailed information on the legal requirements that guide our practices, you can access our legal references here: National Police Agency Guideline.
"When having conducted verification, a specified business operator shall prepare verification records and preserve them for seven years. Transaction records shall also be prepared and preserved for seven years"
How do we safeguard your personal data?
We understand your concerns about the handling of your sensitive information. We use multiple security precautions to protect your information; including transport layer security, access control, and encryption at rest—ensuring files are stored encrypted. As a security measure, document transfers are one-way; we don't allow customers to re-download your own documents. Once the documents are reviewed and your account is approved, internal staff will no longer have access to the documents. Your documents are securely stored for legal compliance purposes only, and are not used for any other purpose or viewed again.
Further Security Measures:
- During Transmission: All document data is encrypted during transmission.
- Storage Security: Stored data is encrypted using the AES-256 algorithm, one of the most secure encryption methods available.
- Access Control: After upload, your documents are used solely for account verification by a limited number of Blackship full-time employees. After verification, your documents are archived in encrypted form. Access is restricted to just our CEO and one Engineering Lead.
Additional Security Practices
🛡️ Website and Application Security:
- Secure Browsing: We require HTTPS on all pages, and use HTTP Strict Transport Security (HSTS) to ensure that browsers connect to Blackship only over a secure connection.
- Data Protection: We hash and store all passwords using the bcrypt algorithm — never as plaintext.
🛡️Securing Your Payment Card Data:
- Data Handling: We never store your debit or credit card numbers directly.
- PCI Compliance: We maintain PCI compliance to ensure your credit card information is kept safe.
🛡️ Robust Encryption Across All Data:
We use strong, industry-standard protocols to ensure your data remains safe and confidential, both at rest and in transit.
Have Questions?
If you have any questions about our data protection measures or any other aspect of our service, don't hesitate to reach out to us at help@blackship.com. We're here to help ensure your experience is safe and secure.
