Services

What services does Blackship provides?

The total service fees for an individual package are displayed on the package detail view in your mailbox. It's accessible from your Blackship dashboard, and a list of all fees will be displayed befo…

Updated 3 weeks ago

Can I discard / dispose of some of the items in my package?

With the expensive international shipping fee right now, sometimes you may want to give up shipping some things to save on money. For example, when ordering albums and photobooks of your favorite boy…

Updated 7 months ago

What is discreet packaging?

We'll conceal your items in a sealed, tamper-resistant pouch. The pouch size is 340 x 250mm. For pricing please see here. Additional pouches are billed at $1.00 each. Contact us if you have any quest…

Updated 7 months ago

Consolidation and Shipping

Blackship allows you to ship packages individually, or combine packages through consolidation. No matter which you choose, our team will repack items when we feel it is necessary to ensure your items…

Updated 7 months ago

How long can I store my package at Blackship?

Blackship offers a minimum of 45 days free storage. No matter what plan you use at Blackship you will receive 45 days of free storage. Once your free storage ends we will charge the relevant storage…

Updated 7 months ago

How are packages prepared?

How we prepare your packages. Making sure your item gets to you safely is Blackship's utmost priority. We repack everything to meet international shipping standards and to ensure there are no damages…

Updated 7 months ago

Refer-a-Friend

Refer a friend to Blackship, and they will save money while you get points on the Rewards Plan! The Blackship referral program lets you earn bonus points for each successful referral (see below for a…

Updated 7 months ago

Blackship Rewards Plan

What is the Blackship Rewards Plan? Blackship Rewards Plan is a program that allows customers to save on shipping and services. The more you use Blackship, the more you save! The Rewards Plan is perf…

Updated 7 months ago

How can I request more photos of a package?

We can take photos of your packages or the products inside. We can even take photographs of serial numbers or lottery codes inside your products! Just tell us what you want via a photo request throug…

Updated 7 months ago

What is Express Processing?

Express Processing puts your package at the front of the line, ensuring that it is consolidated and packed before all other packages. Express Processing is a great option for those who want to ensure…

Updated 7 months ago

About Repacking and Shipping Estimate

This article addresses concerns about how repacking packages affects shipping prices. When your package arrives here at Blackship, we measure and weigh it as-is (in its original packaging) then relea…

Updated 7 months ago

Do you offer Split Service?

It's Thanksgiving day! You just bought a big order from your favorite shop in Japan, and you can't wait to ship all those presents to your loved family and friends. But how to ship packages to few di…

Updated 7 months ago

Are there any maximum number of packages that can be consolidated?

There is no limit to the number of packages you can consolidate. However, we might not be able to consolidate all of your items inside just one box depending on the package weight and size limit. If…

Updated 7 months ago

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