Services

Can Blackship ship the original box to me?

Yes, at Blackship, we are able to ship your package in its original shipping box (the external cardboard box used for shipping.) While we typically remove the original packaging during the packing pr…

Updated 1 month ago by Marilyn Dewi

Does Blackship offer vacuum service?

Yes, we do! :) This will be especially useful for you who wants to ship things like large plush toys, thick blankets, pillows, jacket. By using vacuum bags, you can significantly reduce the amount of…

Updated 1 month ago by Marilyn Dewi

Do you offer Split Service? Can I do drop-shipping with Blackship?

Yes, we offer a split service. We will help to separate your package into a few packages of your choice. This feature will be handy for those who want to do dropshipping business as we can help ship…

Updated 6 months ago

What services does Blackship provides?

The total service fees for an individual package are displayed on the package detail view in your mailbox. It's accessible from your Blackship dashboard, and a list of all fees will be displayed befo…

Updated 10 months ago

Can I discard / dispose of some of the items in my package?

With the expensive international shipping fee right now, sometimes you may want to give up shipping some things to save on money. For example, when ordering albums and photobooks of your favorite KPO…

Updated 11 months ago

Can Blackship help to ship Airsoft Guns?

Yes, we can ship Airsoft Guns, but additional handling is required to ship the item. The post office requires that we open all guns and check for gas. If there is gas in the gun, we must remove it or…

Updated 1 year ago by Marilyn Dewi

What is discreet packaging?

We'll conceal your items in a sealed, tamper-resistant pouch. The pouch size is 340 x 250mm. For pricing please see here. Additional pouches are billed at $1.00 each. Contact us if you have any quest…

Updated 2 years ago

Consolidation and Shipping

Blackship allows you to ship packages individually, or combine packages through consolidation. No matter which you choose, our team will repack items when we feel it is necessary to ensure your items…

Updated 2 years ago

How long can I store my package at Blackship?

Blackship offers a minimum of 45 days free storage. No matter what plan you use at Blackship you will receive 45 days of free storage. Once your free storage ends we will charge the relevant storage…

Updated 2 years ago

How are packages prepared?

How we prepare your packages. Making sure your item gets to you safely is Blackship's utmost priority. We repack everything to meet international shipping standards and to ensure there are no damages…

Updated 2 years ago

Refer-a-Friend

Refer a friend to Blackship, and they will save money while you get points on the Rewards Plan! The Blackship referral program lets you earn bonus points for each successful referral (see below for a…

Updated 2 years ago

Blackship Rewards Plan

What is the Blackship Rewards Plan? Blackship Rewards Plan is a program that allows customers to save on shipping and services. The more you use Blackship, the more you save! The Rewards Plan is perf…

Updated 2 years ago

How can I request more photos of a package?

We can take photos of your packages or the products inside. We can even take photographs of serial numbers or lottery codes inside your products! Just tell us what you want via a photo request throug…

Updated 2 years ago

What is Express Processing?

Express Processing puts your package at the front of the line, ensuring that it is consolidated and packed before all other packages. Express Processing is a great option for those who want to ensure…

Updated 2 years ago

About Repacking and Shipping Estimate

This article addresses concerns about how repacking packages affects shipping prices. When your package arrives here at Blackship, we measure and weigh it as-is (in its original packaging) then relea…

Updated 2 years ago

Are there any maximum number of packages that can be consolidated?

There is no limit to the number of packages you can consolidate. However, we might not be able to consolidate all of your items inside just one box depending on the package weight and size limit. If…

Updated 2 years ago

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