Can you help retrieve a personal item lost in Japan?

Edited

Blackship is a package forwarding service, so we're unable to physically retrieve or pick up personal items that were lost or forgotten at third-party locations in Japan, such as hotels, Airbnbs, airports, stores, or restaurants. We also can't visit a location or arrange a collection on your behalf.


What we can do

If the place holding your item can arrange a domestic delivery within Japan, they can send it to your Blackship address. Once it arrives, we'll receive it into your mailbox and you can forward it on to yourself internationally, just like any other package.


What you'll need

  • An active, verified Blackship account with your personal mailbox address

  • The item must be shippable / not on our prohibited list.

  • A way to ship the item domestically to your Blackship address

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