Can you help retrieve a personal item lost in Japan?
Blackship is a package forwarding service, so we can only receive items that are delivered to or dropped off at our warehouse. We’re unable to physically retrieve or collect items from any other location, or to visit a location or arrange a collection on your behalf.
This applies both to items you’d like collected from your home or another address, and to personal belongings lost or forgotten at third-party locations such as hotels, Airbnbs, airports, stores, or restaurants.
What we can do
If the place holding your item can arrange a domestic delivery within Japan, they can send it to your Blackship address. Once it arrives, we'll receive it into your mailbox and you can forward it on to yourself internationally, just like any other package.
What you'll need
An active, verified Blackship account with your personal mailbox address
The item must be shippable / not on our prohibited list.
A way to ship the item domestically to your Blackship address