What should I pick for Amazon Delivery Settings?

Amazon Japan is one of the most popular stores used by our customers. By configuring your delivery settings correctly, you can ensure your packages are securely received and logged at our warehouse.

Our operating hours are:

• Monday to Friday: 10:00 AM ~ 7:00 PM JST

• Saturdays: 8:30 AM ~ 5:30 PM JST.

• Sundays and Japanese public holidays: CLOSED

Please match your Amazon delivery preferences with the image below to prevent couriers from attempting deliveries on Sundays.

You must also ensure that options like "Front Door" or "Delivery Box" are unchecked. This guarantees the courier will hand your package directly to our warehouse staff for safe processing.

If you find that the delivery was unsuccessful despite the settings being correct, it is best to contact Amazon to ask what caused the failed delivery.

If you have any further questions or need assistance, please contact our support team at help@blackship.com.