What shipping options are available?

Edited

We offer a variety of shipping options from Japan Post, FedEx, and DHL. All methods include a tracking number, with the exception of Small Packet Airmail. Please note that Seamail tracking updates are infrequent, as delivery can take 3 months or more.

Please check our shipping calculator to see what is available for your country.

EMS

Average Delivery Time

5-7 days

Insurance

Up to ~$125 USD (converted from yen), additional insurance available during shipping checkout.

Tracking

Included

Benefits

Safe and fast, EMS is often the best choice for ensuring your items arrive quickly. This method gets priority over other Japan Post methods.

Limits

Please check the size and weight limits for your country here: https://www.post.japanpost.jp/int/ems/size/index_en.html

Fedex International Priority

Average Delivery Time

2-4 days

Insurance

Up to $100 USD by default, additional insurance available during shipping checkout. Insured packages may take 1 business day longer to ship even with Express Processing.

Tracking

Included

Benefits

This is the fastest option available, ideal for urgent or time-sensitive shipments.

Limits

Length + Circumference: Less than 330 centimeters.

Fedex International Connect Plus / FedEx International Economy

Average Delivery Time

5-7 days

Insurance

Up to $100 USD by default, additional insurance available during shipping checkout. Insured packages may take 1 business day longer to ship even with Express Processing.

Tracking

Included

Benefits

These methods offer the best "sweet spot" between cost and speed. They are significantly cheaper than IP or DHL but still utilize the same reliable FedEx network, just with lower priority sorting. They usually offer much better tracking visibility than postal options.

Limits

Length + Circumference: Less than 330 centimeters.

DHL

Average Delivery Time

3-6 days

Insurance

For insurance with DHL please contact us before arranging your shipment with the package value.

Tracking

Included

Benefits

Widely used courier option that typically delivers worldwide within 3-6 business days. It provides detailed door-to-door tracking and utilizes in-house customs brokerage, which often allows packages to clear customs while in transit.

Limits

Max Size: 120 x 80 x 80cm

Parcel Post Airmail

Average Delivery Time

10-14 days

Insurance

Up to 5kg: ~$70 USD (converted from yen)

Tracking

Included

Benefits

A good option for countries that may not support EMS but still need to ship large/heavy items.

Limits

Please check https://www.post.japanpost.jp/int/service/i_parcel_en.html

Small Packet Airmail

Average Delivery Time

10-14 days

Insurance

No insurance or compensation in the event of damage or package loss.

Tracking

No tracking.

Benefit

Cheaper than Airmail and EMS but faster than Seamail.

Limits

Max Length + Width + Height: 90 centimeters

Max Weight: 2 Kg

Seamail (Surface Mail)

Average Delivery Time

2-4 months

Insurance

Up to 5kg: ~$70 USD (converted from yen)

Tracking

Included, but updates very infrequently

Benefits

An economical method for those who are not in a hurry.

Limits

Please check https://www.post.japanpost.jp/int/service/i_parcel_en.html

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