Shipping

Due to the deteriorating situation in the Middle East, shipping services through DHL and Japan Post to the region have been temporarily suspended as o...

Customs authorities and shipping partners are increasingly strict in enforcing regulations. To help you avoid delays, we have compiled this guide to p...

We are proud to ship to over 125 countries worldwide! The easiest way to confirm if we deliver to your specific location is to use our Shipping Calcu...

When shipping to Brazil using any Japan Post method, additional item details are mandatory. This information ensures your package is processed smoothl...

Shipping times from Blackship depend on the specific carrier and method you select at checkout. To give you peace of mind, all of our shipping method...

Occasionally, the final shipping rate provided by the carrier ends up being noticeably higher than the initial estimate provided during your checkout....

The short answer is YES ! However, to comply with strict Japanese regulations, you must complete at least one successful shipment to your verified a...

Posting/Collection We have successfully shipped your package from our warehouse. Arrival at outward office of exchange Your package has arrived at the...

If you are using both Japan Rabbit and Blackship, you can forward packages from your Japan Rabbit account to your Blackship mailbox for free! Since bo...

We take great care when packing and dispatching your items, but in rare cases, a package may be lost or damaged in transit due to mishandling by the d...

All pickups must be scheduled during checkout. We no longer schedule pickups by email. When submitting your shipping request, select “Pick Up from Bl...

You can estimate your shipping cost before your package arrives using our in-app shipping calculator. Just select your destination country and enter t...

We can help you ship oversized or unusually shaped items, but there may be additional packing fees depending on how the item arrives at our warehous...

We offer a variety of shipping options from Japan Post, FedEx, and DHL. All methods include a tracking number, with the exception of Small Packet Airm...

Starting November 12, 2024, U.S. Customs and Border Protection (CBP) has enforced stricter standards for merchandise descriptions - especially for ite...

Yes - you can ship packages domestically within Japan using Blackship! However, due to Japanese regulations, you must first successfully ship at le...

A Shipping Note is a space where you can leave additional comments or preferences about how your package should be packed or shipped. Shipping Notes a...

Blackship’s role is to forward packages from Japan to your destination country. Once a package has shipped and left our warehouse, it is under the con...