Shipping

All pickups must be scheduled during checkout. We no longer schedule pickups by email. To schedule a pickup, start from the package you’d like to coll...

Ink is one of the most frequently misdeclared categories we see, and it is the category most affected by our October 10, 2026 change to Safety Data ...

Yes - you can ship packages domestically within Japan using Blackship! However, due to Japanese regulations, you must first successfully ship at le...

Customs authorities and shipping partners are increasingly strict in enforcing regulations. To help you avoid delays, we have compiled this guide to p...

Due to the deteriorating situation in the Middle East, many shipping services through Japan Post to the region have been temporarily suspended. Update...

At this time, we do not offer DDP (Delivered Duty Paid) shipping . We only offer DDU (Delivery Duty Unpaid). This means that once your package leaves...

If you are using both Japan Rabbit and Blackship, you can forward packages from your Japan Rabbit account to your Blackship mailbox for free! Since bo...

Here is a breakdown of the different statuses that may appear on your package's tracking page so you can easily follow its journey: Posting/Collection...

Blackship’s role is to forward packages from Japan to your destination country. Once a package has shipped and left our warehouse, it is under the con...

A Shipping Note is a space where you can leave additional comments or preferences about how your package should be packed or shipped. Shipping Notes a...

No, we're no longer able to transfer packages between Blackship mailboxes. Packages must be shipped out from the mailbox they were originally received...

You can estimate your shipping cost before your package arrives using our in-app shipping calculator. Just select your destination country and enter t...

Starting November 12, 2024, U.S. Customs and Border Protection (CBP) has enforced stricter standards for merchandise descriptions - especially for ite...

We offer a variety of shipping options from Japan Post, FedEx, and DHL. All methods include a tracking number, with the exception of Small Packet Airm...

We can help you ship oversized or unusually shaped items, but there may be additional packing fees depending on how the item arrives at our warehous...

We are proud to ship to over 125 countries worldwide! The easiest way to confirm if we deliver to your specific location is to use our Shipping Calcu...

When shipping to Brazil using any Japan Post method, additional item details are mandatory. This information ensures your package is processed smoothl...

Shipping times from Blackship depend on the specific carrier and method you select at checkout. To give you peace of mind, all of our shipping method...

Occasionally, the final shipping rate provided by the carrier ends up being noticeably higher than the initial estimate provided during your checkout....

The short answer is YES ! However, to comply with strict Japanese regulations, you must complete at least one successful shipment to your verified a...

We take great care when packing and dispatching your items, but in rare cases, a package may be lost or damaged in transit due to mishandling by the d...