Shipping

Customs authorities and shipping partners are increasingly strict in enforcing regulations. To help you avoid delays, we have compiled this guide to p...

Due to the deteriorating situation in the Middle East, all shipping services to the region have been temporarily suspended as of March 3, 2026 . To e...

All pickups must be scheduled during checkout. We no longer schedule pickups by email. When submitting your shipping request, select “Pick Up from Bl...

You can estimate your shipping cost before your package arrives using our in-app shipping calculator. Just select your destination country and enter t...

We can help you ship oversized or unusually shaped items, but there may be additional packing fees depending on how the item arrives at our warehous...

We offer a variety of shipping options from Japan Post, FedEx, and DHL. All methods include a tracking number, with the exception of Small Packet Airm...

Starting November 12, 2024, U.S. Customs and Border Protection (CBP) has enforced stricter standards for merchandise descriptions - especially for ite...

Yes - you can ship packages domestically within Japan using Blackship! However, due to Japanese regulations, you must first successfully ship at le...

A Shipping Note is a space where you can leave additional comments or preferences about how your package should be packed or shipped. Shipping Notes a...

Blackship’s role is to forward packages from Japan to your destination country. Once a package has shipped and left our warehouse, it is under the con...

We take great care when packing and sending all your items, but they may rarely get damaged due to mishandling during delivery. Or, in some cases, the...

If you're using both Japan Rabbit and Blackship, you can forward packages from your Japan Rabbit account to your Blackship mailbox for free! Since bot...

When shipping via all Japan Post methods to Brazil, additional information is required for your items. This helps ensure the package is processed thro...

Shipping times from Blackship depend on which shipping methods you choose. All methods include a tracking number so you can see your packages progress...

Sorry, but we are presently unable to ship to the following locations: Most African countries (we can ship to South Africa) If your country appears on...

After shipping a package, you may receive the following message: "The package(s) have been returned to your mailbox for the following reason: Actual s...

The answer is YES ! But in order to ship to other addresses aside from the verified address, you will have to complete at least one shipment to your...

Posting/Collection   We shipped your package. Arrival at outward office of exchange   Your package has arrived at the international post office in Tok...

Starting in 2021, merchants moving goods into or out of the UK will need GB EORI number. VAT-registered businesses were automatically issued with an E...