Account
Signing up with Blackship
Thanks for your interest in Blackship! Japanese Law requires that all package forwarding companies in Japan verify a user's proof of identity and addr...
Managing Your Verified Address and Unlocking Your Address Book
Your account is verified after our team reviews your application, but your address book remains locked until you complete your first shipment to your ...
How do I change my Account information (email, Phone Number)?
You are able to change your Account information by logging in to your Blackship Account. Please click the "Account settings" to change your email, pas...
How long does it take to verify my account?
Applications are usually reviewed and approved within one business day (Monday to Friday, excluding Japanese Public Holidays), but there are rare case...
How to delete my Account?
If you ever want to close your Account with Blackship, please feel free to send us an email at help@blackship.com.