Account
Signing up with Blackship
Thanks for your interest in Blackship! Japanese Law requires that all package forwarding companies in Japan verify a user's proof of identity and addr...
How long does it take to verify my account?
Applications are usually reviewed and approved within one business day (Monday to Friday, excluding Japanese Public Holidays), but there are rare case...
How can I change my name or my verified address?
If you want to change your verified address, you'd need to submit another document that can prove your verified address. Please let us know at help@bl...
How to delete my Account?
If you ever want to close your Account with Blackship, please feel free to send us an email at help@blackship.com.
How to sign in?
Want to skip entering your password? You can connect your Google account and sign in that way!
How do I change my Account information (email, Phone Number)?
You are able to change your Account information by logging in to your Blackship Account. Please click the "Account settings" to change your email, pas...