General

Blackship is part of the Japan Rabbit network and was relaunched in 2019. Because we are located in Japan we find that contacting us via email or our ...

Buying from Japan can be difficult, as many stores don't ship internationally and require customers to have a domestic shipping address. Blackship's p...

We accept payment by Credit and Debit Cards (VISA, MasterCard, American Express, Discover). Subscriptions and one-time shipping payments are securely ...

Blackship is open for receiving packages, processing requests, emails and shipments at the below times.  Any attempted deliveries outside these hours ...

Get Onboard the new Blackship If you were an existing user of a legacy Blackship account, you'll need to register again for the new Blackship. We are ...

Due to COVID-19, packages leaving Japan are delayed at least 1-3 weeks more than usual but it may be longer depending on your selected shipping method...

During the COVID-19 pandemic we expect packages to be delayed for longer periods than usual and in the worst case, your package may return to us sudde...

Thanks for using Blackship! We hope everyone is remaining healthy and safe during these turbulent times. To keep you up to date, we will be updating t...

Verification Document Migration Service We understand some users may have a very difficult time getting access to verification documents from their go...

We've simplified our pricing by eliminating Mailout and Repacking Fees. (See Automatic Repacking below.) We've also removed the Receiving Fee for Stan...

Blackship provides you with multiple choices for customizing your package for safety or customs reasons: Discreet Packaging We will seal your items in...