Ordering from Shop

You’re welcome to use our phone number on address forms—it’s a landline, so that’s perfectly fine. However, please note that we cannot assist with SM...

Using your Blackship address on Japanese websites may seem a little daunting at first, but many stores use similar forms and layouts. Google Translate...

Yes, you are able to ship preorder items to Blackship just fine! We are able to receive your preorder packages even if the item is only released sever...

There are a variety of different input fields for addresses on Japanese websites. How you input the address on one website may be different than anoth...

Shipping food is now more complicated and costly due to the pandemic. We recommend waiting until EMS is available for your country before ordering foo...

Mercari and Yahoo Auction are the two most popular Market Place Sellers in Japan.  Registering in Mercari and Yahoo Auction will require you to hav...

Since Blackship is a forwarding company, we can help to receive the item you buy yourself and forward them to your location. However, we can't help t...

Yes, we can accept Cash on Delivery (COD / 代引き) shipments for packages arriving in our Warehouse. When you first log in to your Blackship account, you...

Amazon Japan is one of the most common stores where most people order items from. With Amazon, you can set the delivery settings yourself, which will ...

Most Japanese stores have a strict no-cancellation, no-return policy, so it's unlikely to cancel or return the item to the store once the item is purc...

Due to our move in October 2021 the address you use for stores will be changed. We recommend using our new address and updating all existing orders fr...

We allow adult items and certain sexually oriented physical goods to be shipped to Blackship. Examples include videos, DVDs, and magazines. Please not...

Unfortunately, AmiAmi does not send to forwarders, and they have currently blocked our warehouse address. If you want to order from AmiAmi, you can us...